How to Stay Sane in an Era of Instant Complaints
Identify yourself and ask the person to contact you directly. Hear them. You may learn something about your operations that you didn’t know. You may uncover ...
Blog & News
04.11.16 /
Social Media
Facebook is Changing the Way You Message and Chat
In anticipation of Facebook’s F8 conference next week, insider information around Chat Bots and Live Chat plugins has also been leaked!
04.08.16 /Advertising
04.06.16 /Social Media
Live is LIVE!
In addition to being featured on the News Feed and through user notifications, Live video will also be featured in a separate section in the Facebook platfor...
04.01.16 /Social Media
Re-introducing Paper: A Better Way to Experience Facebook
That’s why I’d like to re-introduce Facebook’s exclusive iPhone app called Paper. Since I downloaded Paper more than two years ago, I haven’t needed to open ...
03.30.16 /MGH Press Release
MGH Promotes Four Employees
MGH today announced it has promoted four employees within its interactive, media and public relations/social media teams.
03.28.16 /Digital Marketing
Spotify Goes Local
As radio listening has evolved over the past few years, so have the options to advertise to those listeners. Spotify is now the latest streaming music servi...
03.25.16 /Media
Is it Time to ‘Can’ the Canned Response?
You stumble in your Grammy performance, and Adele, we want to hear from you about the In-N-Out burger you ate to cope because consumers crave an immediate, ...